Terms of service

Terms of Service

Crafted Studio

Last updated: Dec, 2025

Welcome to Crafted Studio. By accessing or using our website craftedstudio.store (the “Site”) and purchasing our products, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our services.

Policy Applicability Statement

This policy applies exclusively to purchases made on https://craftedstudio.store, operated by Crafted Studio, an Australia-based online store.

This policy does not apply to any other businesses, brands, or websites with similar names. For accurate information, customers should refer only to the official Crafted Studio website at craftedstudio.store.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and may involve transmissions over various networks.

Credit card information is always encrypted during transfer over networks.

2. Online Store Terms

By using our store, you confirm that:

  • You are at least 18 years old, or have permission from a parent or guardian.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not violate any laws within your jurisdiction.

Any breach of these Terms will result in an immediate termination of your access to the Services.

3. Accuracy of Information

We make every effort to display accurate product information, images, colours, dimensions, and specifications.
However, we do not guarantee that all information is 100% accurate, complete, or current.

Prices may change without notice.

4. Product Availability

Some products may be limited in quantity.
We reserve the right to:

  • Limit the quantities of any products offered

  • Discontinue products at any time

  • Cancel or refuse orders due to stock issues or errors

5. Pricing and Billing

We reserve the right to refuse any order you place with us.
We may, at our sole discretion:

  • Limit or cancel quantities purchased per person or per order

  • Update or correct errors relating to pricing, product descriptions, or availability

If your order is canceled or modified, we will notify you using the email or billing information provided.

6. Orders, Shipping & Delivery

When you place an order, you agree to provide accurate and complete shipping details.

Once an order is shipped:

  • Risk of loss transfers to the customer

  • Delivery times are estimates only

  • Delays caused by carriers (Sendle, Australia Post, etc.) are outside our control

We are not responsible for lost or stolen packages after the carrier marks them as delivered.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.
By purchasing from us, you acknowledge and agree to the conditions outlined there.

(Your refund policy is separate — already写好了)

8. Prohibited Uses

You are prohibited from using the Site or its content:

  • For unlawful purposes

  • To solicit others to perform unlawful acts

  • To violate intellectual property rights

  • To upload viruses or harmful code

  • To interfere with security features of the Site

Violation of these rules will result in termination of your access.

9. Limitation of Liability

Crafted Studio is not liable for:

  • Losses arising from use of our products

  • Delays or delivery issues

  • Inaccuracies in product information

  • Technical errors, interruptions, or website downtime

Our liability is limited to the maximum extent permitted by Australian law.

10. Indemnification

You agree to indemnify and hold harmless Crafted Studio, including our owners, employees, and partners, from any claims arising from:

  • Your misuse of our products

  • Violation of these Terms

  • Infringement of rights of any third party

11. Modifications to the Service or Prices

Prices, shipping rates, and product availability may change without notice.
We reserve the right to modify or discontinue the Service at any time.

We will not be liable for any modification, price change, suspension, or discontinuation.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes will be handled in NSW courts.

13. Contact Information

For questions about these Terms, contact us at:
craftedstudio.au@gmail.com